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Terms and Conditions

Please read All the Terms and Conditions for Bespoke, Custom-made Jewelry and Art Orders from The Bead Muse.​ I know it is long, but it's important. :)

In the context of this agreement, the terms “we”, “us”, “our”, "Seller", "TheBeadMuseTx", and "TheBeadMuse" refer to Califia Hurtado, the artist.
In the context of this agreement, the term Bespoke refers to: an item of jewelry or art made to the client’s specific request, design plan, time frame, instructions, and purpose. It includes all resources, including intellectual property, required to make and complete the ordered item. This may include metals, gems, design, and measurements/fit.

This agreement also covers Custom-made item/s that do not meet the definition of bespoke item/s as they are based on the seller's standard range. Custom-made item/s have individual design alterations or rearranged features that create a non-standard personalized item/s. All clauses within this agreement extend to custom-made item/s as ordered and agreed to by the client.

Bespoke and custom-made items (hereafter referred to as item/s) ordered through The Bead Muse (hereafter referred to as the "Seller") are subject to the following conditions:

Section 1: Design Consultation:

1. The consultation appointment includes, a 30 to 45-minute virtual meeting, messaging chat, or phone call with the artist. The purpose of this meeting is to discuss the client’s design and budget. Ultimately, the discussion will lead to a series of communications about the design that results in the development of sketches of the intended design, along with written notes and documentation of the client's preferences for color, material types, etc.

2. A non-refundable consultation fee of USD 50.00 per design is required which must be paid via Paypal Invoice at the commencement of the consultation. The PayPal invoice will be $100.00 as a placeholder, whereupon the final cost will be changed in the invoice once the consultation has happened. Once we proceed, the consultation fee will be applied to the final agreed-upon price. We reserve the right to waive the consultation fee where we see fit.

3. The consultation includes development of a bespoke design including identifying all materials, gems, details, and size. An accurate quotation can only be given after the completion of the design and consultation.

4. Payment of a non-refundable deposit of either 50% of the finished cost, as quoted upon completion of the consultation, or the total cost of the resources required to complete the item/s (as agreed to by both parties) is required to begin production. Payment will be via Paypal invoice sent to the customer's email address.

5. If 90 days have elapsed from the consultation date, the client will have forfeited his/her consultation fee and the value can no longer be applied towards the purchase. We reserve the right to extend this period on a case-by-case basis.

6. Alternatively, before the 90 days have elapsed, the client may use the $50.00 consultation fee towards a piece of jewelry or art listed on TheBeadMuseTx.com website. The client MUST email the Artist at info@TheBeadMuseTx.com to receive this benefit.

Section 2: Quotation & Payment

1. Quotes for any item/s produced by the Seller are based on the cost of the required resources, including solid components, design services, and time, at the time of ordering.

2. Due to the time, resources, and skills required to make item/s, in the event of a non-completed sale the client agrees that the non-refundable paid deposit will be used in its entirety by the Seller to recover the costs associated with the making of the client’s ordered item/s.

3. The payment of a deposit is an agreement between the Seller and the client to make and provide the item/s as per the agreed job briefs

4. The deposit is an agreement between the client and the Seller to purchase and complete payment for the item/s as per the agreed job brief and quoted cost/s.

5. The Seller reserves the right to adjust the final cost of the item/s in response to market changes but agrees to limit this adjustment, if and as required, to no more than 20% of the original quoted cost.

6. The Seller agrees to consult with the client punctually should a price adjustment be required. The client agrees to respond and provide instructions to the Seller within one week (7 days) of receiving this advice.

Section 3: Responsibilities

1. During the consultation process, the Seller agrees to faithfully record the ideas and design directives of the client, in conjunction with the Seller’s design advice.

2. The Seller agrees to regularly consult, if and as required, with the client during the manufacturing process.

3. The client agrees to regularly consult, if and as required, with the Seller during the manufacturing process.

4. Any/all design change requests made by the client after the item/s are completed, will be at the client's cost.

5. In this context (section 3.4) requested changes do not include replacement of gems and stones due to revised colour preferences. All gems and stones will be selected before manufacture and inserted into the final item/s in good faith, by the Seller.

6. In this context requested changes do not include the replacement of the client's gems, beads, or stones that have incurred damage or breakage due to the resetting process and cannot be included in the final article.

7. The Seller agrees to take all reasonable care when using client-provided gems, beads, or stones, in both set and un-set states but does not guarantee nor insure against breakage or damage for any gems independently sourced by the client for use in item/s.

8. If breakage or damage occurs to a client’s stones or gems, replacement stones or gems can/will be selected by the client in consultation with the Seller and the final cost/s will be adjusted and agreed to, at that time.

9. The Seller does not agree to use client-provided metals. All metals will be sourced by the seller from trusted providers.

10. Both parties agree in principle that the Seller is the authority on resources and designs for the item/s and acts in good faith regarding any advice and/or technical knowledge given to the client as part of the design process.

Section 4: Intellectual Property and Final Information

1. The client agrees that all designs, plans, ideas, and images directly associated with making a bespoke item by the Seller remain the intellectual property of the Seller.

2. The client agrees that all designs, plans, ideas, and images associated with any item/s made by the Seller are the exclusive property of the Seller and are subject to the standard legal protection and rights as intellectual property.

3. The Seller agrees to treat the client's bespoke design as confidential and private, if and as requested, and during the manufacturing process.

4. The terms of any/all privacy agreement/s between the Seller and the client are to be agreed to by both parties at the time of ordering and on payment of the non-refundable deposit.

5. Due to the costly and labor-intensive nature of bespoke and custom-make manufacturing, the Seller reserves the right to refuse to accept, or to cease working on, any order if the terms and/or the intent of this agreement are breached in any way by the client.

6. The Seller understands their responsibilities as a trader and abides by the principles of Fair Trading.

7. Both parties agree that this is a fair and binding terms of sale document as discussed and agreed to at the time of order.

8. By filling out this digital custom order form, the client agrees that they have read and understand the Terms of Service the Seller has outlined.